Support

Americas Cardroom customer support is available to all players, whether you play in superb multi-table tournaments, enjoy real money Texas Hold'em cash games, or play for free in many freerolls. The friendly and professional team can assist no matter what your question may be.

Connecting is simple whether you get your action on your home PC or mobile device.

Contact Methods

• Email: You may email the support team via email, and they’ll gladly assist with all that you need. No matter if you have a question about opening a new account, collecting your ACR welcome bonus, or need info on how to cash out, the team will reply within 24 hours; however, for instant assistance, the live chat option is superior.
• Live Chat: The Americas Cardroom live chat support option is the most popular when wanting to connect with a support team member. You'll see the live chat button in the lobby, on site, and in the cashier. A click will connect you to the support team instantly, and you may chat in real time with an agent who can assist with all enquiries.

Support Coverage

The Americas Cardroom support team is fully trained in all aspects of the poker room, instant-play and ACR mobile casino, and the fantastic sportsbook. They can always help when collecting your bonuses and free plays.

If you ever experience an issue in the cashier when depositing or requesting a payout, the support team should always be your first point of contact. You can reach them night and day from any device.