Support

Americas Cardroom customer support is available to all players no matter whether you play in the superb multi table tournaments, enjoy real money Texas hold'em cash games or even play for free in many of the superb freerolls and the friendly and professional team can assist no matter what your question may be. As well as all poker related questions the team can of course help with your sportsbook and Americas Cardroom casino queries and regardless of whether you get your action on your home PC or your mobile device connecting with them is so simple.
  • Email: You may email the support team using email and they’ll gladly assist with all that you need. No matter if you have a question about opening a new account, collecting your ACR welcome bonus or need info on how to cash out, the team will reply within 24 hours, however for instant assistance then the live chat option is superior.
  • Live Chat: The Americas Cardroom live chat support option is the most popular option when wanting to connect with a support team member and you'll see the live chat button in the lobby, on site and in the cashier. A click will connect you to the support team instantly and you may chat in real time with an agent who can assist with all enquiries.
The Americas Cardroom support team are fully trained in all aspects of the poker room, the instant play and ACR mobile casino and the fantastic sportsbook and can of course always help you when collecting your bonuses and freeplays. If you ever experience an issue in the cashier when either depositing or requesting a payout then the support team should always be your first point of contact and you can reach them night and day from any device.